GenX (VoIP) Phone System

A VoIP Phone system also known as IP Phone System gives you everything a traditional phone system does but with one positive difference: it's hosted in the cloud. And that means it demands less maintenance, almost zero cost on equipment and 80% more reliable.

A VoIP phone system also gives you much more flexibility because you can take and manage calls not just from your desk phone, but from your computer and your mobile. So you can use all of the features of the office system wherever you are. With VoIP, you'll never miss an important call again.

As GenXsolutions host phone system on the cloud, therefore, we can integrate all of your branches (national & international) with the same server so you can manage and receive free calls among all branches.

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Benefits of GenX Phone System


x    Cloud Based System - Reliable & Easy to Maintain

x    Up to 70% reduced monthly bill comparing Traditional Phone System

x    Multiple Line in the price of One - No Busy Tone

x    Unified Communications - Access your Office Phone via Mobile, Tablet, Laptop or Phone set

x    Call Recording & Online Reporting Portal

x    On Hold Music & Marketing, Customise Welcome massages

x    Seamless scalability - growing with your business

x    Mobility – Take your number anywhere you move your office

x    Range of the latest Handsets – With Bluetooth option, multiple call handing & POE

x    Branch to branch (National & international) integration & free calling

x    Details Telephone System Stat in GUI on your PC Screen

x    Multiple DIDs and outgoing caller ID

GenX VoIP Features

Voicemail to Email
Receive voicemail on the handset as well as in your e-mail as audio file.
Call Queue
Place callers into a regulated on-hold system on priority bases. Call queues are extremely useful when handling a large number of incoming callers at the same time.
Hunt Group
Virtual grouping of multiple extensions and rings all members of group at the same time when call comes in.
Welcome Message
Please custom announcements and welcome messages when call comes in.
Branch to Branch
Custom Music on Hold
Play uploaded music or company custom messages or offers as music on hold.
Time Based Call Routing
Routing calls based on schedules like play closing message after out of office time.
Auto Attend
Advanced auto call routing feature; locate you/user through find m/ follow me pre-configured conditions.
Call Spy
Barge and whisper ongoing call conversation. Useful for management for training and to monitor the performance of staff.
Do not Disturb
Send call directly to voicemail or any other destination when you are busy.
Multi Caller ID
Based on dialed number customize the called id and add description.
Call Transfer
Calls can be transfer to internal or external Ext/number.
Conference Calling
Up to 20 people can add in conference calling.
Company Directory
Virtual receptionist routing call to dedicated destination.
Call Park
Quality of Service
Sim Call

Features Included With Dedicated Services

Call Recording
Record all inbound and outbound calls. Very useful and most demanding feature.
Details CDR & Graphs
All inbound and outgoing call reports with graphical presentation for planning & campaign feedback.
On Screen Live Status
Live status of all inbound & outbound calls with DID and time stamp.

Other Telecom Services

International Roaming
Why you pay big roaming bills if we can divert your calls to any international destination. Safe roaming cost up to 60%. Just let us know when and where you are going.
Analog line
Genxsolutions also offer analog phone line that you may require to enable broadband services, physical fax, Red care alarm system or payment card machines. 90 days contract and no hidden charges.
Number Porting
Keep your number where ever your move your office. We can take over your Geo & non-geo number and provide your our services so you can receive call anywhere you wish.
International DID
Now you can have international geo and no-geo number and receive your call in UK office. Fixed monthly charge. Please contact us for more information.